FAQ

How long will it take for my order to get here?

Orders require 1-2 Business days to leave our warehouse (usually 1).*

Standard shipping time is 3-5 days

Standard International Shipping time is 9-20 days **

Expedited Shipping time is 1-2 Business days.

Total Delivery Time = Processing time + Shipping time
*Some items may be back ordered
**International delivery times may vary depending on your local customs policies

How does Band-Tees handle out of stock items?

We ship whats in stock, and back order the rest.

Inventory can change significantly from day to day, therefore we cannot guarantee that everything you order will be in stock. However, if an item is out of stock we will have it ordered immediately. Due to the nature of our business, items can take up to 2-4 weeks to arrive from the manufacture. Your patience is appreciated, and you can be assured we will get your items to you as soon as they are in stock.

Does Band-Tees.com ship to countries outside of the United States?

Yes! We ship to many countries. If your country is not an available shipping option during checkout, please contact us to see if we are able to add it. We do NOT ship to freight forwarding services.

I don’t live in the United States, and my phone number and zip code will not fit in address field, what should I do?

If your zip code is less than 5 digits long, the system may not accept it.

Example:

  • ABC
  • 124 Birkhead St.
  • Asheboro, NC 272031

Phone numbers can be done in the same way, you could also enter zeros before the phone number to allow it to fit. Also, to ensure your items will be shipped properly, feel free to send us an email with your shipping address.

Is your web site secure?

Yes, you should see that our web site has SSL security where sensitive data is shared and has a current certificate. You can find the seal while browsing our site at the bottom of most pages and also displayed prominently in the cart area.

How do I make an exchange or return?

To make an Exchange or Return you must contact us. Please email us at sales@band-tees.com. After you have contacted us, we will dispatch an Email with Return Instructions.

We guarantee your satisfaction and are happy to make an exchange or issue a refund within 30 days of the date you receive your merchandise. All customers making an exchange will be shipped the exchanged item free of additional charges (1 time per order.